Great Service Means Happy Customers

Had a great experience buying my car thanks to Cambrin! He was friendly, professional, and made the whole process easy and stress-free. He took the time to answer all my questions and made sure I was comfortable with everything before making my decision. I never felt pressured and really appreciated how helpful and honest he was throughout the entire process. I’m very happy with my new Mazda and would definitely recommend Cambrin to anyone looking to buy a vehicle. Thanks again, Cambrin, for making the experience such a great one!

Performance Mazda Orleans was a pleasant experience from start to finish on a new vehicle purchase process. Cambrin helped me initially by showing me the car and setting me up with a test drive. He patiently answered all our questions and made us feel at ease with the process. Finance manager Tarek was friendly and helped us with finalizing the sale with our chosen options. Where they went clearly above and beyond others is at delivery of the new car where the customer experience manager Peter took time to set up and explain the specific features of the car. This dealership is an all-around class act. Looking forward to working with the service department for the maintenance of our new car. Keep up the great work!

I have nothing but great things to say about our experience at Performance Mazda! My husband and I purchased a beautiful new CX-70 MHEV. From the time we walked through the door and Zena first greeted us we felt supported. Her knowledge of the vehicle line-up was impressive. Never did we feel any pressure but all our questions over several visits were answered. She also gave us breathing room to make our decision. Sebastian assisted in the finalization of our wanted vehicle and was a complete pleasure to work with. The vehicle itself is a thing of beauty and mechanical science. It is fitted with fabulous interior design and beautiful luxury surfaces. Spacious enough for our two large dogs and strong enough for when we add a small travel trailer. It's a dream SUV. Thanks also go out to Peter for his guidance and tutoring in all things tech on out pickupday and beyond. And for his assistance in connecting us to Sirius and maps. But what we most love about our chosen vehicle is despite the incredible technological capability of this vehicle it is extremely user friendly. And as seniors, I've got to say I'm thrilled it has actual buttons. Overall an exceptional car buying experience which most people really don't look forward to, if we're honest. We're definitely going to be using this wonderful dealership again in the future. I've named her Penny. Appropriate for her unique Melting Copper colour. Thank you Performance Mazda.

I can’t say enough great things about my experience with Performance Mazda and the fantastic team of Sebastien, Peter, and Tarek! Performance Mazda is quite a distance from my home, and I passed several other Mazda dealerships to get there. I can confidently say it was absolutely worth the drive! Sebastien was truly the reason this entire experience was so positive. From our very first conversation, he was incredibly responsive, patient, professional, and genuinely committed to making things happen. He went above and beyond to ensure I got exactly what I wanted at a price I was comfortable with. What impressed me most was his dedication, honesty, and willingness to go the extra mile to earn my business. He followed through on his commitments, made the entire process straightforward and enjoyable, and always made me feel like a valued customer rather than just another sale. Sebastien truly came through for me, and his exceptional service was the main reason I chose Performance Mazda despite the distance. Peter Kalil was fantastic when I picked up my new vehicle. Having not been in a new vehicle for quite some time, there was a lot of technology to learn. Peter patiently walked me through the features, answered all my questions, and made sure I was comfortable and confident before driving away. Tarek made the financial side of the process seamless. He took the time to explain all the paperwork, made sure I understood everything, and went above and beyond to ensure everything went smoothly. I never felt rushed or pressured. What impressed me most was how genuinely these three gentlemen cared about my experience. It never felt like just another transaction, and each of them contributed to an excellent overall experience. I’m only a couple of days into driving my new vehicle, and I’m absolutely loving it! If you’re looking for a dealership that truly values its customers, I highly recommend Performance Mazda. I can’t recommend working with Sebastien enough. He’s the kind of person who makes you want to return to a dealership. Thank you, Sebastien, Peter, and Tarek, for an outstanding experience. You’ve earned my recommendation and future business!

We are pleased with the excellent service received from Reily, Assistant Sales Manager, Peter, the Delivery Specialist and Taylor at the Reception. Taylor is always smiling, friendly and helpful. We appreciated the information received from Reily. He also made the buying process easy. Peter did a great job with the installation and took the time to show us how the car works. A big thank you to all of you.